Creating an environment of trust is a tricky issue. People carry past hurts with them. Some people expect more from their leaders than they are willing to give themselves. Read more…

Studies of workplace behaviors reveal some startling statistics with regard to the impact that conflict has on business performance. Read more…

I often hear leaders from all types of organizations ask questions about hiring the right person.  Their questions usually sound like these:

 What if their resume looks great but they have a bad attitude?  
What if they put on a good act and then don’t work hard?
How can I tell how they will perform after I hire [...]